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OHQ's documents are sufficient evidence of a fee that is payable unless they are revealed to be incorrect. Client will use its sensible efforts to notify OHQ of any billing conflict within fourteen (14) days of invoice of a billing, adhering to the process outlined in Section 15. If Customer disputes a billing, the billing has to remain to be paid in a timely manner however OHQ will certainly attribute or reimburse Customer if it is later on fairly established by OHQ or according to the disagreement resolution procedure laid out in Section 15 that the billing was wrong and the Consumer is entitled to a credit history or refund.

Such modifications might consist of, without constraint, changes for the Subscription Fees or Usage Costs for OHQ Paid Services, modifications to the use allocations consisted of in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such modification will work after sensible advance written notice is supplied to Customer (for example, by being uploaded to the OHQ Web Site), except that any kind of such modification that affects a Selected Paid Solution will relate to Consumer starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ supplies notice of such alteration to Customer according to Section 16.8.

If Client does not end its use any kind of afflicted Selected Paid Service before the effective day of such revision, Customer will be considered to have actually accepted such revision relative to such Selected Paid Solution. (b) If a Rates Strategy chosen by Consumer is discontinued, OHQ will provide Client with sensible advance notice of no much less than thirty (30) days and Customer will certainly be given the alternative of choosing a new Prices Plan from then-current prices plans offered by OHQ.

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For evasion of doubt, this paragraph does not put on modifications to the Rate Listing, which are attended to in Section 7 (Virtual Receptionist).1. Customer represents that all info given by Customer and its customers to OHQ (consisting of, without restriction, all get in touch with information and details relating to Consumer's Charge card) is exact, current and total at the time it is offered to OHQ

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Client has to at all times abide by all legislations, laws, requirements and codes appropriate in link with its usage of OHQ Offerings and the Customer's supply of its services and product to its callers. Customer will not use any OHQ Offerings to engage in, or to urge or aid others to engage in, any type of illegal or deceptive activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent out, Customer will incur the appropriate Subscription Cost for the new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Requested Discontinuation Date, or needs to Consumer not mention an Asked for Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings offered to Client up until the last day of the Final Paid Service Term (based on reinstatement costs under clause 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit score will be preserved by OHQ for future usage by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will certainly not be accountable whatsoever for answering phone calls, taking or delivering messages, or carrying out any various other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may terminate Consumer's Account and Customer's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ might require that Client pay a reinstatement fee of $30 (to cover OHQ's affordable costs in processing the reinstatement) Details collected by OHQ from Customer and its customers might be used, divulged and shared by OHQ according to OHQ's privacy policy as available on the OHQ Internet Site ("") and as may be amended once in a while.

The Controller hereby selects the Processor with respect to processing activities carried out throughout the provision of receptionist solutions. OHQ and Client recognize and concur that the Processor is subject to the following commitments: The Processor shall adhere to the appropriate Data Security Rules and have to: (a) only act on the composed directions of the Controller and make certain those acting under their authority do the same; (b) make certain that people processing the data are subject to an obligation of self-confidence; (c) utilize its ideal efforts to protect and secure all individual information from unsanctioned or illegal handling, consisting of (however not limited to) unintentional loss, devastation or damage; (d) make certain that all processing fulfills the needs of the GDPR and related Data Defense Laws; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous consent of the Controller; notify the Controller of any kind of intended adjustments worrying Sub-Processors; they implement a composed agreement including the exact same information security obligations as set out in these Terms; recognize that any type of failure on the part of the Sub-processor to conform with the Data Security Rule, the Processor remains completely accountable to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in providing subject gain access to and enabling information subjects to exercise their legal rights under the Information Defense Rules.

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The Controller will bring out adequate and suitable onboarding and due persistance look for all Cpus, with a full evaluation of the obligatory Information Security Legislation needs. The Controller shall confirm that the Cpu has sufficient and documented processes for data violations, information retention and data transfers in place. The Controller shall obtain proof from the Cpu regarding the: (a) confirmation and integrity of the employees used by the Processor; (b) any kind of certifications, certifications and plans as described in the onboarding procedure; (c) technical and operational actions utilized in securing the Personal Data; and (d) treatments in place for allowing data subjects to exercise their rights, consisting of (but not restricted to), subject access requests, erasure & rectification procedures and restriction of handling measures.